Frequently Asked Questions

We've listed answers to the most popular questions here.

Q:

What is a Personal Loan?

A:

A personal loan is an unsecured loan that is typically meant for personal, family or household purposes, but there are no specific limitations on how one can be used.

Q:

What is a Short-Term Loan?

A:

A short-term loan is an unsecured loan that can be used to can address immediate financial needs. Short-term loans are also referred to as ‘cash advances’, and are commonly used to bridge your finances in between paydays.

Q:

How much can I borrow?

A:

At MaxLoan365, you can make a request for a loan between $100 and $15,000. The amount you receive is dependent on a number of factors, including your income, employment, credit history, state of residence and the lender that you are connected with. In the event that you are not connected for a certain loan amount, you may still be eligible for a lower amount. Simply follow the instructions provided on our online form to make a request for a lower amount in real-time.

Q:

Can I receive a loan if I have bad credit?

A:

At MaxLoan365, we believe that everyone deserves access to credit. Although your credit is one aspect that is assessed, our lenders consider a broad range of criteria to determine your eligibility, including your personal information, employment and state of residence. We work with lenders that provide loans for those with excellent credit, average credit or poor credit.

Q:

How do I know if I’ve been connected with a lender?

A:

MaxLoan365 is a 3-step, user friendly process that provides you with information every step of the way. After you have submitted your loan request, we begin to locate lenders. If a connection is found, you will be notified on our site in real-time. You will then be directed to your lender's site for instructions on how to finalize your loan. If we are unable to connect your loan request with a lender, we will direct you to additional options to help address your financial needs.

Q:

I've been connected with a lender - when will I receive my funds?

A:

If your loan request has been connected, you will be requested to review your lender's loan agreement. Once you have signed for your loan your funds are released, and typically received in your bank account as soon as the next business day.

Q:

How long do I have to repay my loan?

A:

The amount of time you are given to repay your loan depends on the type of loan you are connected with. Installment loans are paid back over multiple payments, usually between 12 to 60 months. Short-term loans, also commonly referred to as cash advances, are typically in the amount of $1,000 or less and are usually paid back on your next payday.

Since we are not a lender ourselves, the exact terms of your loan (including interest rates, repayment periods and monthly payment information) will be presented to you by your lender. Each lender uses their own policies to determine their terms, which often depend on the state you reside in, monthly income, and credit history.

Q:

Is it possible to get an extension on my loan?

A:

Most lenders offer loan extensions and alternative repayment options in special circumstances. We recommend that you contact your lender directly to discuss the options available to you.

Q:

Can I only make loan requests during business hours?

A:

MaxLoan365 accepts loan requests day and night, 7 days a week. Our network of lenders is open at all times, unlike conventional banks that are only open during business hours. Once you are connected with a lender, you will receive instructions on how to finalize your loan with your lender.

Q:

Is it safe to use this site?

A:

MaxLoan365 utilizes industry standard security protocol and enhanced 256-bit data encryption technology to ensure that your information is safe and secure while using our site.

Financial needs can change over time or suddenly.

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